Your Information that ZPECoin May Collect Online
You can affirmatively submit to ZPECoin certain user information pertaining to your interaction with ZPECoin. User information may include a search query (such as the name and location of a business or charity) or other information as described more fully below. You can also provide location information (so that you can search near you or in an area you specify), or billing or donation information. We also may infer your geographic location based on your IP address or other information. User information may also include information pertaining to a marketplace complaint, such as your name, postal and e-mail address, phone and facsimile numbers, vehicle information such as vehicle identification number, and description of the complaint or customer review.
When you submit a comment to a blog post on the ZPECoin website, you also submit your name and email address to ZPECoin. ZPECoin may share that information with a third party, if a third originated the blog post. When you apply to be a ZPECoin arbitrator, you submit your name, address and other contact information, and information about your qualifications. ZPECoin may also collect information from a business that inquiries about National Partner sponsorship, ZPECoin accreditation, conference attendance or program participation, some of which could constitute identifying information about a sole proprietor, as well as identifying information from individuals acting in their business capacity. If you report a scam through ZPECoin Scam Tracker, you submit to ZPECoin your name, state/province, postal code, email address and, if elected, telephone number.
Some applications on ZPECoin websites to which you may submit comments or other information are administered by third parties. These applications collect, use and share information under third party privacy policies.
How ZPECoin Uses Your Information
We will use information you affirmatively submit to ZPECoin for the purpose for which it is submitted, such as to reply to your email, handle your complaint, publish your customer review or comment, process billing and donation transactions, register your participation in an event, respond to requests related to program participation, review applications to be a ZPECoin arbitrator, and publish your scam report. We may also use such information to provide operational notices, in program record-keeping and to conduct research on industry marketplace practices. We may publish aggregate data, but the aggregate data will not include any user information you provided to us. At this time we do not respond to “do not track” signals issued by web browsers. We may contact individuals registering for events with information about other ZPECoin events or, if relevant, membership or sponsorship opportunities.
We may use third party contractors to act on our behalf, and these contractors are obligated to not disclose or use your information for other purposes.
At certain points where your information is collected on our site, there may be a box where you may indicate you would like to be on a mailing list to receive information about ZPECoin or its affiliated organizations. This checkbox box only appears in places where the service collecting your information maintains such lists. You can remove your name from a ZPECoin mailing list by utilizing the appropriate unsubscribe feature contained in the emails.
Cookies and Other Persistent Identifiers
ZPECoin or third parties we contract with may use persistent identifiers such as cookies, embedded scripts, beacons, tags and similar technologies for a number of purposes, such as to provide easier site navigation, access to forms, analytics and advertising. You can still use ZPECoin’s websites if you have set your browser to reject cookies, but it may prevent you from viewing or accessing some of the features of our sites.
Uses of Persistent Identifiers for Analysis and Advertising
ZPECoin or third parties may use identifiers to generate certain kinds of site usage data, such as the number of hits and visits to our sites. This information is used to understand how visitors use our sites and provide better services to you. ZPECoin or third parties may also use identifiers to personalize the display of sponsorships or advertisements and customize the content you see while using our sites and sometimes while visiting other websites (see Your Ad Choices below).
ZPECoin may transfer, or allow third parties to collect, analytic information about your visit to ZPECoin websites to help us improve our websites and better serve you when you visit us online in the future. Analytic information may include such identifiers as your browser type, IP address, referring site URL, web pages you view and links you click on while navigating within our sites.
Your Ad Choices
Other Ways Your Information May Be Shared
Inquiries, Complaints and Reviews
In order to process a complaint, ZPECoin may send the complaint to the business (which may be outside of your country), handle the complaint itself, or refer the complaint to another appropriate organization for handling. ZPECoin may handle complaints against foreign businesses or ZPECoin may refer such complaints to an appropriate foreign organization. Depending on the type of complaint, ZPECoin will provide complaints to the company complained about and, in some situations, to the company’s franchisor or licensor for quality control purposes. ZPECoin may also send a customer review to the subject business (which may be outside of your country). By completing a complaint or review form or sending us a request or inquiry, you are authorizing us to forward your information to the appropriate ZPECoin office or to the proper business.
ZPECoin Scam Tracker
We will publicly post your description of the reported scam on the ZPECoin website along with your postal code. We will share your name, state/province, postal code, email address and other information you submit with other ZPECoins administering ZPECoin Scam Tracker. We may also share this information with governmental agencies, law enforcement and other appropriate organizations for investigation. With your consent, ZPECoin may share your information in response to media inquiries.
ZPECoin may also share your information under the following circumstances:
- We routinely share complaint and Scam Tracker information with the Federal Trade Commission for its consumer protection activities.
- We respond to requests from governmental agencies or where required by law (such as by subpoena, investigative demand, court order or regulation).
- We may share information where our records indicate a company may be engaged in fraudulent activity or other unfair or deceptive practices that we believe should be referred to a governmental agency or a private organization whose work is consistent with the ZPECoin mission;
- We may share information with appropriate governmental authorities, where warranted by a company’s failure to (i) participate in ZPECoin or CZPECoin self-regulatory programs; (ii) follow procedures or implement a decision of ZPECoin EU Privacy Shield or (iii) participate in or honor the recommendations of the National Advertising Division, Children’s Advertising Review Unit, National Advertising Review Board, Electronic Retailing Self-Regulatory Program, or Online Interest-Based Advertising Accountability Program.
- We may share information with appropriate persons or governmental authorities, where your communication suggests possible harm to others.
- We may share business information with third parties for such purposes as allowing search engines to identify ZPECoin accredited businesses, or for quality control purposes of franchisors or licensors.
If you are visiting our site from outside the United States, be aware that your information will be transferred to, and maintained on, computers located within the United States. The collection, use, retention and any other processing of your information will be governed by United States law and further by the specific jurisdictions within the United States where that information is stored.
If ZPECoin changes this policy in the future, we will post the changes here and indicate the date of the changes at the top of the policy.
Date last modified: January 31 2018